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Message type: E = Error
Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing
Message number: 412
Message text: Status update is not possible
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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OQ_E412
- Status update is not possible ?The SAP error message OQ_E412, which states "Status update is not possible," typically occurs in the context of order management or production planning within SAP. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
Causes:
- Status Locking: The order or document may be locked by another user or process, preventing any status updates.
- Inconsistent Data: There may be inconsistencies in the data related to the order, such as missing or incorrect entries in the order status or related documents.
- Authorization Issues: The user may not have the necessary authorizations to perform the status update.
- System Configuration: Certain configurations in the system may restrict status updates based on specific conditions or statuses.
- Incomplete Processes: The order may be in a state that does not allow for a status update, such as being in a closed or completed state.
Solutions:
- Check Locks: Verify if the order is locked by another user. You can use transaction code
SM12
to check for locks and release them if necessary.- Review Data Consistency: Ensure that all required fields and data entries are complete and correct. Check for any missing information that might prevent the status update.
- Authorization Check: Confirm that the user has the necessary permissions to perform the status update. This can be checked with the help of your SAP security team.
- System Configuration Review: Consult with your SAP Basis or configuration team to review any settings that might restrict status updates. This may involve checking the status profile or customizing settings.
- Process Flow Verification: Ensure that the order is in a valid state for the status update. If the order is completed or closed, you may need to follow specific procedures to reopen or adjust the order.
Related Information:
CO02
(Change Production Order), CO03
(Display Production Order), and IW32
(Change Maintenance Order) to manage orders effectively.If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.
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