How To Fix OQ_E349 - Reconciliations could not be reversed. Contact system administrator.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

  • Message number: 349

  • Message text: Reconciliations could not be reversed. Contact system administrator.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message OQ_E349 - Reconciliations could not be reversed. Contact system administrator. ?

    The SAP error message OQ_E349, which states "Reconciliations could not be reversed. Contact system administrator," typically occurs in the context of financial or inventory reconciliations within the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.

    Possible Causes:

    1. Data Integrity Issues: There may be inconsistencies or errors in the data that prevent the reversal of reconciliations.
    2. Authorization Issues: The user may not have the necessary permissions to perform the reversal operation.
    3. System Configuration: Incorrect configuration settings in the SAP system could lead to this error.
    4. Locked Documents: The documents related to the reconciliation might be locked or in use by another process.
    5. Incomplete Transactions: If the original reconciliation was not completed properly, it may not be possible to reverse it.
    6. Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might interfere with standard processes.

    Solutions:

    1. Check Data Integrity: Review the data related to the reconciliation. Ensure that all necessary entries are complete and correct.
    2. Verify User Authorizations: Ensure that the user attempting the reversal has the appropriate authorizations. This can be checked in the user roles and profiles.
    3. Review System Configuration: Consult with your SAP Basis or configuration team to ensure that the system settings are correct for the reconciliation process.
    4. Unlock Documents: If documents are locked, identify the user or process that has locked them and resolve the issue.
    5. Complete Transactions: Ensure that all related transactions are completed before attempting to reverse the reconciliation.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message.
    7. Contact SAP Support: If the issue persists, it may be necessary to contact SAP support for further assistance, especially if it involves deeper system issues or bugs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FBRA (for reversing documents) or MB1A (for goods movements) that may be related to the reconciliation process.
    • Documentation: Review SAP documentation or user manuals related to the reconciliation process for additional insights.
    • Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause without affecting production data.

    By following these steps, you should be able to identify the cause of the OQ_E349 error and implement a solution. If the problem remains unresolved, involving your SAP support team or consulting with SAP experts may be necessary.

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