How To Fix OQ_E346 - Error in matchkey customizing for clearing house & card type &.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 346

• Message text: Error in matchkey customizing for clearing house & card type &.

What causes this issue?

The customizing of the matchkey &3 contains an incorrect table.
The table name should be &4.

System Response

No reconciliation proposal can be made.

How to fix this error?

Change the matchkey customizing for clearing house &1, card type
&2 and enter the correct source tables.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E346 - Error in matchkey customizing for clearing house & card type &. ?

  The SAP error message OQ_E346 typically indicates an issue with the configuration of match keys for a clearing house and card type in the SAP system. This error can occur in the context of payment processing, particularly when dealing with electronic payments or credit card transactions.
  Cause:
  
  Configuration Issues: The match key settings for the specified clearing house and card type may not be properly configured in the system. This could involve missing entries or incorrect settings in the relevant customizing tables.
  Data Inconsistencies: There may be inconsistencies in the data related to the clearing house or card type, such as mismatched codes or missing information.
  Customizing Errors: If there have been recent changes to the customizing settings, it is possible that these changes have not been properly implemented or have introduced errors.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Navigate to the relevant customizing transaction (usually in SPRO) and verify the settings for the match keys related to the clearing house and card type.
  Ensure that all required entries are present and correctly configured.
  
  
  
  Review Data:
  
  Check the master data for the clearing house and card type to ensure that all necessary information is complete and accurate.
  Look for any discrepancies or missing entries that could be causing the error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  SAP Notes may provide specific fixes or recommendations for known issues.
  
  
  
  Testing:
  
  After making any changes, perform tests to ensure that the error no longer occurs and that transactions can be processed successfully.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using and any known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE16 (Data Browser) to help navigate the system.
  SAP Notes: Search for SAP Notes related to OQ_E346 for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the OQ_E346 error in your SAP system.