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How To Fix OQ_E287 - Don't enter a negative value for the maximum hit counter!


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

  • Message number: 287

  • Message text: Don't enter a negative value for the maximum hit counter!

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message OQ_E287 - Don't enter a negative value for the maximum hit counter! ?

    The SAP error message OQ_E287, which states "Don't enter a negative value for the maximum hit counter," typically occurs in the context of configuring certain parameters in SAP, particularly in relation to the system's performance or resource management settings. This error indicates that a negative value has been entered where only non-negative integers are acceptable.

    Cause:

    The error is caused by attempting to set a maximum hit counter (or similar parameter) to a negative value. This could happen due to:

    1. User Input Error: A user may have mistakenly entered a negative number in a configuration field that only accepts positive integers.
    2. Data Migration Issues: If data is being migrated from another system or imported from a file, negative values may have been inadvertently included.
    3. System Configuration: Incorrect configuration settings in the system that do not adhere to the expected input constraints.

    Solution:

    To resolve this error, follow these steps:

    1. Check Input Values: Review the configuration settings where the error occurred. Ensure that all values entered for the maximum hit counter (or related fields) are non-negative integers (0 or positive).

    2. Correct the Value: If a negative value is found, change it to a valid non-negative value. For example, if the value is set to -1, change it to 0 or any positive integer as per your requirements.

    3. Validation: After making the changes, validate the configuration to ensure that the error does not reoccur. This may involve testing the functionality that relies on this configuration.

    4. Documentation: If this error is part of a larger configuration process, document the correct values and any changes made to prevent similar issues in the future.

    5. Consult SAP Notes: If the issue persists or if you suspect it may be related to a bug, check the SAP Support Portal for any relevant SAP Notes or updates that may address this error.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for the specific module or configuration you are working with to understand the acceptable input values and constraints.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance, providing them with details of the error and the context in which it occurred.

    By following these steps, you should be able to resolve the OQ_E287 error and ensure that your SAP system is configured correctly.

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