How To Fix OQ_E273 - FI G/L account number(s) missing from customizing for clearing house &.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 273

• Message text: FI G/L account number(s) missing from customizing for clearing house &.

What causes this issue?

Either one or both of the receivables/cash clearing GL accounts are not
specified for the clearing house in customizing.

System Response

The FI clearing document cannot be created.

How to fix this error?

Please maintain the G/L accounts for cash clearing and receivables in
customizing, under
SSR -> Payment cards -> Clearing house -> Clearing house object ->
Maintain clearing house object.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E273 - FI G/L account number(s) missing from customizing for clearing house &. ?

  The SAP error message OQ_E273 indicates that there are missing General Ledger (G/L) account numbers in the customizing settings for a clearing house. This typically occurs when you are trying to process transactions related to clearing houses, such as payments or collections, and the system cannot find the necessary G/L accounts to post the transactions.
  Cause:
  
  Missing Configuration: The G/L accounts required for the clearing house are not defined in the customizing settings.
  Incorrect Configuration: The configuration might be set up incorrectly, leading to the system not recognizing the G/L accounts.
  Transport Issues: If the configuration was recently transported from another system, it might not have included the necessary G/L account settings.
  
  Solution:
  To resolve the OQ_E273 error, follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: SPRO -> SAP Reference IMG -> Financial Accounting (New) -> Financial Accounting Global Settings (New) -> Clearing House -> Define Clearing House.
  Ensure that the G/L accounts for the clearing house are correctly defined.
  
  
  
  Define G/L Accounts:
  
  If the G/L accounts are missing, you will need to create or assign the appropriate G/L accounts for the clearing house.
  Make sure to specify the correct account types (e.g., asset, liability, expense) based on your business requirements.
  
  
  
  Check for Transport Issues:
  
  If the configuration was recently transported, verify that all necessary objects were included in the transport request.
  If needed, re-transport the configuration or manually adjust the settings in the target system.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error is resolved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for additional guidance on configuring clearing houses and G/L accounts.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OBY6 (for defining clearing accounts) or FS00 (for creating or changing G/L accounts) to access the relevant settings.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to the customizing settings.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.