How To Fix OQ_E227 - Error in complaint processing control - contact system administrator

OQ_E227 - Overview

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 227

• Message text: Error in complaint processing control - contact system administrator

What causes this issue?

An error occurred when inserting or updating a detailed transaction
file (DTF) or document base table (DBT) record for complaint
processing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the complaint processing Business Add-Ins for generating control
records.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E227 - Error in complaint processing control - contact system administrator ?

  The SAP error message OQ_E227, which indicates "Error in complaint processing control - contact system administrator," typically arises in the context of complaint management within the SAP system. This error can occur due to various reasons related to configuration, data integrity, or system settings. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  
  
  Configuration Issues: The complaint processing control settings may not be properly configured in the system. This could include missing or incorrect settings in the complaint management module.
  
  
  Authorization Problems: The user may not have the necessary authorizations to perform the actions related to complaint processing.
  
  
  Data Integrity Issues: There may be inconsistencies or missing data in the complaint records or related master data.
  
  
  System Bugs or Limitations: There could be bugs in the SAP version being used or limitations in the functionality that are causing the error.
  
  
  Custom Code or Enhancements: If there are custom developments or enhancements in the complaint