How To Fix OQ_E222 - Billing documents at Item level.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 222

• Message text: Billing documents at Item level.

What causes this issue?

Selected line is the Settlement Header line. Billing documents exits at
the item level.

How to fix this error?

Expand the header and select one of the item lines.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E222 - Billing documents at Item level. ?

  The SAP error message OQ_E222 typically indicates an issue related to billing documents at the item level. This error can arise in various scenarios, particularly in the context of sales and distribution (SD) or billing processes. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Missing or Incorrect Data: The error may occur if there are missing or incorrect data entries in the billing document, such as pricing conditions, item categories, or account assignments.
  Inconsistent Item Status: If the item status in the billing document is inconsistent with the expected status (e.g., if an item is marked as completed but still has open issues), this can trigger the error.
  Configuration Issues: Incorrect configuration in the billing document settings or item category settings can lead to this error.
  Document Flow Issues: Problems in the document flow, such as missing preceding documents (like sales orders or delivery documents), can also cause this error.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to process the billing document, leading to errors.
  
  Solutions:
  
  Check Data Entries: Review the billing document for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Review Item Status: Check the status of the items in the billing document. Ensure that all items are in a consistent state and that there are no discrepancies.
  Configuration Review: Consult with your SAP configuration team to ensure that the settings for billing documents and item categories are correctly configured.
  Document Flow Verification: Verify that all preceding documents (sales orders, deliveries) are correctly processed and that there are no missing links in the document flow.
  Authorization Check: Ensure that the user processing the billing document has the necessary authorizations. If not, work with your security team to grant the required access.
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) to troubleshoot and analyze the billing documents.
  SAP Documentation: Refer to SAP Help documentation for detailed information on billing processes and error handling.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with SAP directly for more in-depth troubleshooting.