How To Fix OQ_E172 - No documents were selected, please change your selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 172

• Message text: No documents were selected, please change your selection criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E172 - No documents were selected, please change your selection criteria ?

  The SAP error message OQ_E172, which states "No documents were selected, please change your selection criteria," typically occurs when a user attempts to execute a report or transaction that requires the selection of documents (such as purchase orders, sales orders, etc.), but the criteria specified do not match any existing documents in the system.
  Causes:
  
  Incorrect Selection Criteria: The most common cause is that the selection criteria entered do not match any records in the database. This could be due to incorrect dates, document types, status, or other filters.
  Data Not Available: The documents you are trying to access may not exist in the system for the specified criteria. This could be due to data being archived or deleted.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view certain documents, leading to no results being returned.
  System Configuration: There may be configuration settings in the SAP system that limit the visibility of certain documents based on user roles or other parameters.
  
  Solutions:
  
  Review Selection Criteria: Double-check the selection criteria you have entered. Ensure that the dates, document types, and other filters are correct and relevant.
  Broaden Criteria: If possible, try to broaden your selection criteria. For example, if you are filtering by a specific date range, try removing the date filter or expanding the range.
  Check Document Status: Ensure that the documents you are looking for are in the correct status (e.g., open, closed) and have not been archived or deleted.
  Authorization Check: Verify that you have the necessary authorizations to view the documents. You may need to contact your SAP security administrator for assistance.
  Consult with IT Support: If you continue to experience issues, it may be helpful to consult with your IT support team or SAP Basis team to check for any underlying system issues or configurations that may be affecting document visibility.
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may be using specific transaction codes (e.g., ME2N for purchase orders, VA05 for sales orders) that have their own selection criteria.
  SAP Notes: Check SAP Notes for any known issues related to the specific transaction or report you are using. SAP frequently updates its knowledge base with solutions to common problems.
  User Documentation: Refer to the user documentation or help files associated with the specific transaction or report for guidance on proper usage and selection criteria.
  
  By following these steps, you should be able to resolve the OQ_E172 error and successfully retrieve the documents you need.