How To Fix OQ_E104 - The card number does not consist of integers

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 104

• Message text: The card number does not consist of integers

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E104 - The card number does not consist of integers ?

  The SAP error message OQ_E104, which states "The card number does not consist of integers," typically occurs in the context of data entry or processing where a numeric value is expected, but the input contains non-integer characters (such as letters, special characters, or spaces).
  Cause:
  
  Invalid Input: The most common cause is that the user has entered a card number that includes non-numeric characters. This could be due to typographical errors or incorrect data formatting.
  Data Import Issues: If data is being imported from an external source (like a CSV file), the formatting of the data might not be consistent, leading to non-integer values being interpreted as part of the card number.
  Field Configuration: The field where the card number is being entered may be incorrectly configured to accept only integers, and any deviation from this will trigger the error.
  
  Solution:
  
  Check Input: Verify that the card number being entered consists only of digits (0-9). Remove any spaces, letters, or special characters.
  Data Validation: Implement validation checks in the input form to ensure that only valid integer values can be entered. This can be done through input masks or validation rules.
  Review Data Sources: If the error arises during data import, check the source data for any non-integer characters and clean the data before importing it into SAP.
  Field Configuration: Ensure that the field settings in SAP are correctly configured to accept the expected format. If necessary, consult with your SAP administrator to adjust the field properties.
  
  Related Information:
  
  SAP Documentation: Refer to SAP's official documentation for error messages and troubleshooting steps related to data entry and validation.
  User Training: Provide training for users on the correct format for entering card numbers and other critical data to minimize errors.
  Error Logs: Check SAP error logs for additional context or related errors that may provide further insight into the issue.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.