How To Fix OQ_E097 - No payment card transactions have been selected for processing.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

  • Message number: 097

  • Message text: No payment card transactions have been selected for processing.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message OQ_E097 - No payment card transactions have been selected for processing. ?

    The SAP error message OQ_E097, which states "No payment card transactions have been selected for processing," typically occurs in the context of payment processing, particularly when dealing with credit card transactions in SAP systems. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. No Transactions Available: There may simply be no payment card transactions that meet the criteria for processing. This could be due to filters applied in the selection screen or because no transactions have been created.

    2. Incorrect Selection Criteria: The selection criteria used to filter transactions for processing may be too restrictive, resulting in no transactions being selected.

    3. Transaction Status: The transactions may not be in a status that allows them to be processed. For example, they might be marked as "pending" or "failed."

    4. Configuration Issues: There may be configuration issues in the payment processing module that prevent transactions from being recognized or selected.

    5. Authorization Issues: The user may not have the necessary authorizations to view or process the payment card transactions.

    Solutions:

    1. Check Transaction Availability: Verify that there are indeed payment card transactions available for processing. You can do this by checking the relevant transaction logs or reports.

    2. Review Selection Criteria: Revisit the selection criteria used in the processing transaction. Ensure that the filters are set correctly to include the desired transactions.

    3. Check Transaction Status: Look at the status of the transactions you expect to process. Ensure they are in a suitable state for processing (e.g., "ready" or "approved").

    4. Configuration Review: If you suspect a configuration issue, consult with your SAP administrator or technical team to review the settings related to payment card processing.

    5. User Authorizations: Ensure that the user attempting to process the transactions has the necessary authorizations. This may involve checking user roles and permissions in the SAP system.

    6. Consult Documentation: Refer to SAP documentation or support notes related to payment card processing for any specific guidance or troubleshooting steps.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to payment card processing. SAP frequently updates its knowledge base with solutions to common problems.

    • Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., F110 for payment processing) that may help in troubleshooting.

    • Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.

    • Testing: If possible, conduct tests in a development or sandbox environment to replicate the issue and identify the root cause without affecting production data.

    By following these steps, you should be able to diagnose and resolve the OQ_E097 error in your SAP system. If the issue persists, consider reaching out to SAP support for further assistance.

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