How To Fix OQ_E091 - An material restriction occured during the payment card processing.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 091

• Message text: An material restriction occured during the payment card processing.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E091 - An material restriction occured during the payment card processing. ?

  The SAP error message OQ_E091, which indicates that "a material restriction occurred during the payment card processing," typically arises in the context of SAP's integration with payment processing systems. This error can occur for various reasons, often related to the configuration of materials, payment methods, or restrictions set within the system.
  Causes:
  
  
  Material Restrictions: The material being processed may have restrictions that prevent it from being sold or processed with a payment card. This could be due to:
  
  The material being blocked for sales.
  The material not being assigned to the correct payment method.
  The material being marked as not allowed for certain payment types.
  
  
  
  Payment Method Configuration: The payment method used may not be configured correctly for the specific material or transaction type.
  
  
  Customer Restrictions: The customer associated with the transaction may have restrictions that prevent the use of payment cards for certain materials.
  
  
  Master Data Issues: There may be issues with the master data of the material or customer, such as missing or incorrect information.
  
  
  Solutions:
  
  
  Check Material Status: Verify the status of the material in question. Ensure that it is not blocked for sales and is allowed for payment card transactions.
  
  
  Review Payment Method Configuration: Check the configuration of the payment method in SAP. Ensure that it is set up correctly for the materials being sold.
  
  
  Customer Master Data: Review the customer master data to ensure there are no restrictions on the use of payment cards for the specific customer.
  
  
  Consult SAP Documentation: Refer to SAP documentation or support notes related to payment processing and material restrictions for more specific guidance.
  
  
  Transaction Logs: Check transaction logs for more detailed error messages or codes that can provide additional context for the issue.
  
  
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and any relevant transaction details.
  
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to payment processing and error OQ_E091 for any patches or updates that may address the issue.
  Configuration Guides: Review configuration guides for payment processing in SAP, which may provide insights into proper setup and common pitfalls.
  User Forums: Engage with SAP user forums or communities where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.