How To Fix OQ_E083 - No payment card type could be determined. The transaction exists.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 083

• Message text: No payment card type could be determined. The transaction exists.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E083 - No payment card type could be determined. The transaction exists. ?

  The SAP error message OQ_E083, which states "No payment card type could be determined. The transaction exists," typically occurs in the context of payment processing, particularly when dealing with credit card transactions in SAP systems. This error indicates that the system is unable to identify the type of payment card being used for a transaction, which can prevent the transaction from being processed correctly.
  Causes:
  
  Missing Configuration: The payment card type may not be configured in the system. This can happen if the card type (e.g., Visa, MasterCard) is not set up in the payment processing module.
  Incorrect Card Number: The card number entered may not match any of the defined card types in the system, leading to the inability to determine the card type.
  Data Entry Errors: There may be typographical errors in the card number or other related fields that prevent the system from recognizing the card type.
  System Updates or Changes: Recent updates or changes to the SAP system or payment processing configurations may have inadvertently affected the ability to recognize payment card types.
  Missing Master Data: The master data for payment cards may be incomplete or not properly maintained.
  
  Solutions:
  
  Check Configuration: Ensure that all necessary payment card types are configured in the SAP system. This can typically be done in the configuration settings for payment processing.
  
  Navigate to the relevant configuration area (e.g., SPRO) and check the settings for payment card types.
  
  
  Validate Card Number: Verify that the card number entered is correct and corresponds to a valid payment card type. Ensure that it adheres to the expected format and length.
  Review Master Data: Check the master data related to payment cards to ensure that all necessary information is complete and accurate.
  Test with Different Cards: If possible, try processing a transaction with a different payment card to see if the issue persists. This can help determine if the problem is specific to a certain card type.
  Consult Documentation: Review SAP documentation or support notes related to payment processing and error messages for any additional guidance or updates.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for payment processing, such as F110 for automatic payment transactions or F-28 for incoming payments.
  SAP Notes: Search for SAP Notes related to payment processing errors, as they may contain specific fixes or patches for known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the OQ_E083 error and implement a solution to resolve it.