How To Fix OQ_E057 - You can't reverse this transaction because of the category: EC. -> Text.

OQ_E057 - Overview

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 057

• Message text: You can't reverse this transaction because of the category: EC. -> Text.

What causes this issue?

You tried to reverse a payment card transaction that uses the EC
category. However, that is not possible, because the way files are
handled is different for debits and credits.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the payment card type that was entered, of the payment card
number.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E057 - You can't reverse this transaction because of the category: EC. -> Text. ?

  The SAP error message OQ_E057 indicates that you cannot reverse a transaction due to its category, which is specified as "EC" (which typically stands for "External Category"). This error usually occurs in the context of inventory management or logistics when trying to reverse a transaction that is not allowed based on its category.
  
  Cause:
  
  Transaction Category: The transaction you are trying to reverse is categorized as "EC," which may indicate that it is an external transaction or one that has specific restrictions on reversal.
  Business Rules: Certain business rules or configurations in your SAP system may prevent the reversal of transactions in this category to maintain data integrity or compliance with business processes.
  Document Status: The document associated with the transaction may be in a status that does not allow for reversal (e.g., it may have been settled or closed).
  
  
  Solution:
  
  Check Transaction Type: Review the type of transaction you are trying to reverse. If it