How To Fix OQ_C373 - Meter readings were not deleted.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_C - IS-Oil SSR : Message pool Fuels

• Message number: 373

• Message text: Meter readings were not deleted.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_C373 - Meter readings were not deleted. ?

  The SAP error message OQ_C373, which states "Meter readings were not deleted," typically occurs in the context of managing meter readings in the SAP IS-U (Industry Solution for Utilities) module. This error can arise for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Existing References: The meter readings you are trying to delete may have existing references in other documents or processes, such as billing documents or work orders.
  Authorization Issues: The user may not have the necessary authorizations to delete meter readings.
  Data Integrity Constraints: There may be data integrity constraints that prevent the deletion of meter readings, such as linked records that must be addressed first.
  System Configuration: The system configuration may not allow for the deletion of certain types of meter readings based on business rules or settings.
  
  Solutions:
  
  Check References: Investigate if the meter readings are linked to any billing documents, work orders, or other records. If they are, you may need to reverse or delete those documents first.
  Review Authorizations: Ensure that the user attempting to delete the meter readings has the appropriate authorizations. You may need to consult with your SAP security team to verify this.
  Use Transaction Codes: Utilize transaction codes like EL31 (for displaying meter readings) or EL32 (for changing meter readings) to check the status of the readings and see if they can be modified or deleted.
  Consult Documentation: Review SAP documentation or notes related to the specific error message for any additional guidance or known issues.
  Check Configuration Settings: If you have access, review the configuration settings in the SAP system to see if there are any restrictions on deleting meter readings.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide insights based on the specific version and configuration of your SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IS-U, such as EL31, EL32, and EL37 (for managing meter reading documents).
  SAP Notes: Search for SAP Notes related to error OQ_C373 in the SAP Support Portal for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully delete the meter readings.