How To Fix OQ_C335 - Customizing is not correct: initial princing unit.Avoid division by zero

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_C - IS-Oil SSR : Message pool Fuels

• Message number: 335

• Message text: Customizing is not correct: initial princing unit.Avoid division by zero

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_C335 - Customizing is not correct: initial princing unit.Avoid division by zero ?

  The SAP error message OQ_C335, which states "Customizing is not correct: initial pricing unit. Avoid division by zero," typically occurs in the context of pricing and sales order processing. This error indicates that there is an issue with the configuration of pricing units in the system, which is leading to a division by zero error during calculations.
  Cause:
  
  Incorrect Configuration: The pricing unit for a material or product may not be set up correctly in the system. This could involve missing or incorrect entries in the material master or pricing conditions.
  Zero Values: The error may arise if the system attempts to perform a calculation that involves a zero value, such as dividing by a pricing unit that is set to zero.
  Missing Data: There may be missing data in the sales order or pricing conditions that are required for the calculation of prices.
  Custom Code: If there are custom enhancements or user exits that manipulate pricing, they may not handle certain scenarios correctly, leading to this error.
  
  Solution:
  
  Check Material Master: Verify the material master data for the affected materials. Ensure that the pricing unit is correctly defined and that there are no zero values where they shouldn't be.
  Review Pricing Conditions: Check the pricing conditions in the condition records. Ensure that all necessary conditions are maintained and that there are no missing or incorrect entries.
  Configuration Settings: Review the configuration settings in the SAP system related to pricing. This includes checking the pricing procedure and ensuring that all required fields are populated correctly.
  Debugging: If the issue persists, consider debugging the pricing logic to identify where the division by zero is occurring. This may involve looking at custom code or enhancements that could be affecting the pricing calculations.
  Consult Documentation: Refer to SAP documentation or notes related to pricing and sales order processing for any known issues or additional configuration steps that may be required.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as MM02 (Change Material), VK11 (Create Condition), or VK31 (Maintain Condition Records) to check and update the relevant data.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional guidance.
  Testing: After making changes, perform thorough testing to ensure that the issue is resolved and that pricing calculations are functioning as expected.
  
  If the problem continues after following these steps, it may be beneficial to consult with an SAP functional consultant or support team for further assistance.