How To Fix OQ_C052 - Service type & is a reference service type

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_C - IS-Oil SSR : Message pool Fuels

• Message number: 052

• Message text: Service type & is a reference service type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_C052 - Service type & is a reference service type ?

  The SAP error message OQ_C052 indicates that the service type you are trying to use is a reference service type. This typically occurs in the context of service management or service order processing within SAP, where certain service types are defined as reference types and cannot be used directly for certain operations.
  Cause:
  
  Reference Service Type: The service type you are trying to use is defined as a reference service type in the system. Reference service types are typically used as templates or for categorization and cannot be directly assigned to service orders or other transactional processes.
  Configuration Issue: There may be a configuration issue in the service type settings, where the service type is incorrectly set up or not intended for direct use in the context you are attempting.
  
  Solution:
  
  Use a Different Service Type: Check the configuration of service types in your SAP system and select a non-reference service type that is appropriate for your transaction.
  Review Service Type Configuration: If you believe the service type should be usable, review the configuration settings for the service type in the SAP Customizing Implementation Guide (IMG). You can navigate to:
  
  SPRO > Cross-Application Components > Service Management > Service Order > Define Service Types
  Ensure that the service type is not marked as a reference type if it should be usable.
  
  
  Consult Documentation: Review the SAP documentation or help files related to service types to understand the intended use and limitations of reference service types.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a critical business process.
  
  Related Information:
  
  Service Management: Understanding the broader context of service management in SAP can help clarify how service types are used and configured.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) to see how service types are applied in service orders.
  User Exits and Enhancements: If your organization has custom enhancements or user exits related to service types, review those as they may impact how service types are processed.
  
  By following these steps, you should be able to address the OQ_C052 error and proceed with your service management tasks in SAP.