How To Fix OQ_B331 - Customizing error. No status defined as initial status

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_B - IS-Oil SSR : Message pool Service Station Base

• Message number: 331

• Message text: Customizing error. No status defined as initial status

What causes this issue?

When creating a new business location (on general level or on business
type level), the location will get an initial status assigned. Exactly
one status should be defined as the initial status within customizing.
The system couldn't find an initial status.

System Response

The system aborts creation of the business location.

How to fix this error?

Define a status within customizing transaction O5BB9 as the initial
status

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_B331 - Customizing error. No status defined as initial status ?

  The SAP error message OQ_B331, which indicates a "Customizing error. No status defined as initial status," typically arises in the context of the SAP Order Management or Production Planning modules. This error suggests that the system is unable to find a defined initial status for a particular process or order type, which is necessary for the system to proceed with the transaction.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the initial status for a specific order type or process has not been defined in the system's customizing settings.
  Incorrect Status Profile: The status profile assigned to the order type may not have an initial status defined, or the status profile itself may not be correctly assigned.
  Transport Issues: If the configuration was recently transported from another system, there may have been issues during the transport that resulted in missing or incomplete settings.
  
  Solution:
  To resolve the OQ_B331 error, you can follow these steps:
  
  
  Check Status Profile Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to the relevant area for your module (e.g., Production Planning or Order Management).
  Look for the section related to status management or status profiles.
  Ensure that an initial status is defined for the relevant order type or process.
  
  
  
  Define Initial Status:
  
  If no initial status is defined, you will need to create one. This typically involves:
  
  Creating a new status or modifying an existing one.
  Assigning it as the initial status in the status profile.
  
  
  
  
  
  Assign Status Profile:
  
  Ensure that the correct status profile is assigned to the order type in question. This can usually be found in the configuration settings for the specific order type.
  
  
  
  Transport Issues:
  
  If the configuration was recently transported, check the transport logs for any errors or warnings.
  If necessary, re-transport the configuration or manually adjust the settings in the target system.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed information on status management and customizing settings for your specific module.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider visiting SAP Community forums or other user groups where similar issues may have been discussed.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP Basis or functional consultant who can provide deeper insights into the configuration and potential underlying issues.