How To Fix OQ069 - Output document & created

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ - IS-Oil : Message pool Service Station Retailing

• Message number: 069

• Message text: Output document & created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ069 - Output document & created ?

  The SAP error message OQ069 typically indicates that an output document has been created but is not being processed as expected. This message can occur in various contexts, often related to output management in SAP, such as when dealing with sales orders, delivery documents, or invoices.
  Cause:
  
  Output Type Configuration: The output type may not be correctly configured in the system. This includes settings related to the output determination procedure, condition records, or the output medium.
  Missing Condition Records: There may be no condition records for the output type in the relevant application area (e.g., sales, delivery).
  Output Processing Issues: The output may not be processed due to issues with the output processing program or the communication method (e.g., email, print).
  Authorization Issues: The user may not have the necessary authorizations to process the output document.
  Document Status: The document may be in a status that does not allow for output processing.
  
  Solution:
  
  
  Check Output Type Configuration:
  
  Go to the relevant transaction (e.g., NACE for output types) and verify the configuration for the output type in question.
  Ensure that the output determination procedure is correctly assigned and that the output type is active.
  
  
  
  Review Condition Records:
  
  Check if there are condition records for the output type. You can do this in the relevant transaction (e.g., VN01 for sales documents).
  If records are missing, create the necessary condition records.
  
  
  
  Output Processing:
  
  Ensure that the output processing program is functioning correctly. Check the spool requests or output logs to see if there are any errors.
  If the output is supposed to be sent via email or fax, verify the communication settings.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to process the output document. This may involve checking roles and authorizations in the user profile.
  
  
  
  Document Status:
  
  Check the status of the document to ensure it is in a state that allows for output processing. If the document is incomplete or in a locked state, it may not allow output generation.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as NACE (for output types), VF03 (for viewing billing documents), and VL03N (for viewing delivery documents).
  SAP Notes: Check for any SAP Notes related to the specific output type or error message for additional guidance or patches.
  Documentation: Review SAP documentation or help files related to output management for best practices and troubleshooting steps.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.