How To Fix OQ031 - No records found

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ - IS-Oil : Message pool Service Station Retailing

• Message number: 031

• Message text: No records found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ031 - No records found ?

  The SAP error message OQ031 ("No records found") typically occurs in the context of inventory management or order processing when the system is unable to find any records that match the criteria specified in the transaction or report you are trying to execute. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Incorrect Selection Criteria: The parameters you entered (such as date range, material number, plant, etc.) may not match any existing records in the database.
  Data Not Yet Created: The records you are looking for may not have been created yet. For example, if you are looking for stock levels or orders that have not been processed.
  Authorization Issues: You may not have the necessary permissions to view the records in question.
  Data Deletion: Records may have been deleted or archived, making them unavailable for the current query.
  System Configuration: There may be issues with the configuration of the relevant modules in SAP that prevent records from being displayed.
  
  Solutions:
  
  Check Selection Criteria: Review and adjust the selection criteria you are using. Ensure that you are using the correct values and that they correspond to existing records.
  Verify Data Existence: Confirm that the data you are looking for has been created. You can do this by checking other related transactions or reports.
  Review Authorizations: Ensure that your user account has the necessary authorizations to access the data. You may need to contact your SAP security administrator for assistance.
  Consult with IT Support: If you suspect that records have been deleted or if there are configuration issues, reach out to your IT support team or SAP Basis team for further investigation.
  Use Alternative Reports: If the specific report or transaction is not yielding results, consider using alternative reports or transactions that may provide the information you need.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you find the data you are looking for, such as MB52 (List Warehouse Stocks on Hand) or ME2N (Purchase Orders by PO Number).
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message OQ031.
  Documentation: Review SAP documentation or user manuals for the specific module you are working with to understand the expected behavior and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal SAP team for more in-depth troubleshooting.