How To Fix OPS_SE_TCM013 - Name (NAME 1) of one-time customer missing

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_TCM - Transportation Charge Management Messages

• Message number: 013

• Message text: Name (NAME 1) of one-time customer missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_TCM013 - Name (NAME 1) of one-time customer missing ?

  The SAP error message OPS_SE_TCM013, which states "Name (NAME 1) of one-time customer missing," typically occurs when you are trying to create or process a one-time customer in the SAP system, but the required name field for that customer is not filled in.
  Cause:
  The error is caused by the absence of the mandatory name field (NAME 1) for a one-time customer in the customer master data. In SAP, one-time customers are used for transactions where you do not want to create a full customer master record. However, certain fields, including the name, must still be populated to complete the transaction.
  Solution:
  To resolve this error, you need to ensure that the name field for the one-time customer is filled in. Here are the steps you can take:
  
  
  Check the Transaction: If you are entering data manually, ensure that you have filled in the "Name 1" field for the one-time customer.
  
  
  Use the Correct Transaction Code: If you are using a specific transaction code to create or manage one-time customers, make sure you are following the correct procedure. For example, you might be using transaction codes like FD01 (Create Customer) or F-28 (Post Incoming Payments).
  
  
  Review Configuration: If you are working in a customized environment, check with your SAP administrator or consultant to ensure that the configuration for one-time customers is set up correctly. There may be specific settings that enforce the requirement for the name field.
  
  
  Check User Exits or BAdIs: If there are any user exits or Business Add-Ins (BAdIs) that modify the behavior of customer creation, ensure that they are not inadvertently causing the name field to be skipped or left blank.
  
  
  Consult Documentation: Review SAP documentation or help files related to customer master data to ensure you are following the correct procedures.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for customer management, such as FD01, FD02, FD03, and F-28.
  SAP Notes: Search for SAP Notes related to customer master data and one-time customers for any patches or updates that may address this issue.
  Field Status Groups: Check the field status groups in the customer account group configuration to ensure that the name field is set as mandatory for one-time customers.
  
  By ensuring that the required fields are filled out correctly, you should be able to resolve the OPS_SE_TCM013 error and proceed with your transaction.