How To Fix OPS_SE_SOC003 - Cannot retrieve result from preprocessing

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_SOC - Service Output Control

• Message number: 003

• Message text: Cannot retrieve result from preprocessing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_SOC003 - Cannot retrieve result from preprocessing ?

  The SAP error message OPS_SE_SOC003, which states "Cannot retrieve result from preprocessing," typically occurs in the context of SAP's Advanced Planning and Optimization (APO) or Supply Chain Management (SCM) modules. This error indicates that the system is unable to retrieve the results of a preprocessing step, which is often related to planning or optimization tasks.
  Causes:
  
  Data Issues: There may be inconsistencies or missing data in the master data or transaction data that the preprocessing step relies on.
  Configuration Problems: Incorrect configuration settings in the APO or SCM system can lead to issues in the preprocessing steps.
  System Performance: If the system is under heavy load or if there are performance issues, it may fail to retrieve results in a timely manner.
  Authorization Issues: Lack of proper authorizations for the user executing the process can also lead to this error.
  Technical Errors: Bugs or issues in the underlying code or database can cause failures in retrieving results.
  
  Solutions:
  
  Check Data Integrity: Ensure that all necessary master and transaction data is complete and consistent. Validate the data used in the planning run.
  Review Configuration: Verify the configuration settings in the APO/SCM system. Ensure that all necessary settings for the planning area, planning version, and other relevant parameters are correctly set up.
  Monitor System Performance: Check system performance metrics to see if there are any bottlenecks. If the system is overloaded, consider scheduling the planning runs during off-peak hours.
  User Authorizations: Ensure that the user has the necessary authorizations to execute the planning run and access the required data.
  Check Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  Re-run Preprocessing: Sometimes, simply re-running the preprocessing step can resolve transient issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error message.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed troubleshooting steps based on the specific context of your system.
  Documentation: Review the official SAP documentation for APO/SCM for more insights into preprocessing steps and error handling.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the OPS_SE_SOC003 error in your SAP system.