How To Fix OPS_SE_SHP_SC001 - Cannot refer to both complete sales order and single sales order item

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_SHP_SC - Messages for Delivery Services

• Message number: 001

• Message text: Cannot refer to both complete sales order and single sales order item

What causes this issue?

The request contains a reference to sales order and sales order item but
only one of these references can be made.

System Response

Processing is terminated.

How to fix this error?

For the same sales order you can either
deliver the whole sales order by providing a sales order reference on
header level or
deliver single sales order items by providing sales order references on
item level.
The combination of both references is supported for different sales
orders only.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_SHP_SC001 - Cannot refer to both complete sales order and single sales order item ?

  The SAP error message OPS_SE_SHP_SC001, which states "Cannot refer to both complete sales order and single sales order item," typically occurs in the context of sales order processing, particularly when dealing with delivery or shipment documents. This error indicates that there is a conflict in the way the sales order is being referenced in the system.
  Cause:
  The error arises when there is an attempt to process a delivery or shipment that references both a complete sales order and individual items from that sales order. In SAP, you can either work with the entire sales order or with specific items, but not both simultaneously. This can happen in scenarios such as:
  
  Mixed References: Trying to create a delivery for a complete sales order while also attempting to include specific items from that order.
  Inconsistent Data: There may be inconsistencies in the data being processed, such as trying to combine different types of order references in a single transaction.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Delivery Document: Review the delivery or shipment document you are trying to create. Ensure that you are either referencing the entire sales order or specific items, but not both.
  
  
  Adjust the Selection: If you need to process specific items, make sure to select only those items and not the complete sales order. Conversely, if you want to process the entire order, ensure that no individual items are selected.
  
  
  Review Sales Order Status: Check the status of the sales order to ensure that it is in a state that allows for delivery processing. If the order is incomplete or has issues, resolve those first.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to properly create deliveries and manage sales orders.
  
  
  SAP Notes and Support: If the issue persists, consider checking SAP Notes for any known issues or patches related to this error. You may also want to reach out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VL01N (Create Outbound Delivery), and VA02 (Change Sales Order) to navigate the sales order and delivery processes effectively.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to perform the actions you are attempting, as restrictions can sometimes lead to unexpected errors.
  Training and Documentation: If you are new to SAP or the specific module you are working with, consider seeking training or reviewing user manuals to better understand the processes involved.
  
  By following these steps, you should be able to resolve the OPS_SE_SHP_SC001 error and continue with your sales order processing in SAP.