How To Fix OPS_SE_SHP060 - Error accessing web service protocol

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_SHP - Proxy Messages for Delivery Services

• Message number: 060

• Message text: Error accessing web service protocol

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_SHP060 - Error accessing web service protocol ?

  The SAP error message OPS_SE_SHP060, which indicates an error accessing a web service protocol, can arise from various issues related to the configuration or connectivity of the web service. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the web service endpoint.
  Incorrect URL: The URL configured for the web service might be incorrect or outdated.
  Authentication Issues: The web service may require authentication, and the credentials provided may be incorrect or missing.
  Service Availability: The web service might be down or not available at the moment.
  Firewall/Proxy Settings: Firewalls or proxy settings may be blocking access to the web service.
  Configuration Errors: There may be misconfigurations in the SAP system related to the web service settings.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the web service endpoint. You can use tools like ping or telnet to test connectivity.
  Verify URL: Double-check the URL configured for the web service in the SAP system. Make sure it is correct and accessible.
  Review Authentication: If the web service requires authentication, verify that the correct credentials are being used. Update them if necessary.
  Check Service Status: Confirm that the web service is up and running. You can do this by accessing the service directly through a web browser or using tools like Postman.
  Firewall/Proxy Configuration: If there are firewalls or proxies in place, ensure that they are configured to allow traffic to the web service.
  Review SAP Configuration: Go through the configuration settings in SAP related to the web service. Ensure that all parameters are set correctly.
  Check Logs: Review the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context on the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Web Service Documentation: Refer to the documentation of the web service you are trying to access for any specific requirements or configurations needed.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis team or consult with SAP support for further assistance.