How To Fix OPS_SE_SHP045 - No status record available for Customer Returns Delivery &1 item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_SHP - Proxy Messages for Delivery Services

• Message number: 045

• Message text: No status record available for Customer Returns Delivery &1 item &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_SHP045 - No status record available for Customer Returns Delivery &1 item &2 ?

  The SAP error message OPS_SE_SHP045, which states "No status record available for Customer Returns Delivery &1 item &2," typically occurs in the context of handling customer returns in the SAP system. This error indicates that the system cannot find a status record for the specified delivery item, which can hinder processes such as returns processing, inventory management, or billing.
  Causes:
  
  Missing Status Record: The most common cause is that the status record for the specified delivery item does not exist in the system. This could happen if the delivery was not properly created or if it was deleted.
  Incorrect Delivery Number or Item: The delivery number or item number specified in the error message may be incorrect or may not exist in the system.
  Data Inconsistencies: There may be inconsistencies in the database, such as incomplete transactions or issues during data migration.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or process the status records.
  
  Solutions:
  
  Verify Delivery and Item Numbers: Check the delivery number and item number mentioned in the error message to ensure they are correct and exist in the system.
  Check Status Records: Use transaction codes like VL03N (Display Outbound Delivery) to check if the delivery exists and if the status records are available.
  Recreate the Delivery: If the delivery is missing or corrupted, you may need to recreate the delivery document.
  Check for Incomplete Transactions: Use transaction SM13 to check for any update errors that may have occurred during the processing of the delivery.
  Consult with Technical Support: If the issue persists, it may be necessary to consult with your SAP technical support team to investigate further, especially if there are data inconsistencies or if the issue is related to system configuration.
  Authorization Check: Ensure that the user has the necessary authorizations to access the delivery and its status records.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and VL03N (Display Outbound Delivery).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Review SAP documentation related to customer returns processing and outbound deliveries for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.