How To Fix OPS_SE_SHP001 - Cannot refer to both complete sales order and single sales order item

OPS_SE_SHP001 - Overview

• Message type: E = Error

• Message class: OPS_SE_SHP - Proxy Messages for Delivery Services

• Message number: 001

• Message text: Cannot refer to both complete sales order and single sales order item

What causes this issue?

The request contains a reference to sales order&V1& and sales order item
&V1&&V2& but only one of these references can be made.

System Response

Processing is terminated.

How to fix this error?

For the same sales order you can either
deliver the whole sales order by providing a sales order reference on
header level or
deliver single sales order items by providing sales order references on
item level.
The combination of both references is supported for different sales
orders only.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_SHP001 - Cannot refer to both complete sales order and single sales order item ?

  The SAP error message OPS_SE_SHP001, which states "Cannot refer to both complete sales order and single sales order item," typically occurs in the context of sales order processing, particularly when dealing with delivery or shipment documents. This error indicates that there is a conflict in the way the sales order is being referenced in the system.
  
  Cause:
  The error arises when there is an attempt to process a delivery or shipment that references both a complete sales order and individual items from that sales order. This can happen in scenarios such as:
  
  Mixed References: Trying to create a delivery that includes both the entire sales order and specific items from that order.
  Inconsistent Data: The system may have inconsistent data where it cannot determine whether to process the entire order or just specific items.
  
  Configuration Issues: There may be configuration settings in the sales and distribution module that are not aligned with the intended processing