How To Fix OPS_SE_SHP001 - Cannot refer to both complete sales order and single sales order item

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_SHP - Proxy Messages for Delivery Services

• Message number: 001

• Message text: Cannot refer to both complete sales order and single sales order item

What causes this issue?

The request contains a reference to sales order&V1& and sales order item
&V1&&V2& but only one of these references can be made.

System Response

Processing is terminated.

How to fix this error?

For the same sales order you can either
deliver the whole sales order by providing a sales order reference on
header level or
deliver single sales order items by providing sales order references on
item level.
The combination of both references is supported for different sales
orders only.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_SHP001 - Cannot refer to both complete sales order and single sales order item ?

  The SAP error message OPS_SE_SHP001, which states "Cannot refer to both complete sales order and single sales order item," typically occurs in the context of sales order processing, particularly when dealing with delivery or shipment documents. This error indicates that there is a conflict in the way the sales order is being referenced in the system.
  Cause:
  The error arises when there is an attempt to process a delivery or shipment that references both a complete sales order and individual items from that sales order. This can happen in scenarios such as:
  
  Mixed References: Trying to create a delivery that includes both the entire sales order and specific items from that order.
  Inconsistent Data: The system may have inconsistent data where it cannot determine whether to process the entire order or just specific items.
  Configuration Issues: There may be configuration settings in the sales and distribution module that are not aligned with the intended processing logic.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Delivery Document: Review the delivery or shipment document you are trying to create. Ensure that you are not mixing references to the complete sales order and individual items. You should either reference the entire order or specific items, but not both.
  
  
  Review Sales Order: Look at the sales order in question. Make sure that the items you are trying to deliver are correctly set up and that there are no inconsistencies in the order status.
  
  
  Adjust Delivery Creation: If you are using a transaction to create a delivery, ensure that you are selecting the correct options. For example, if you want to deliver specific items, make sure to select only those items and not the entire order.
  
  
  Check Configuration: If the issue persists, it may be necessary to review the configuration settings in the SAP system related to sales order processing and delivery. This may require assistance from a functional consultant or someone with expertise in SAP SD (Sales and Distribution).
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed guidance on handling sales orders and deliveries. This can provide insights into best practices and common pitfalls.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VL01N (Create Outbound Delivery), and VA02 (Change Sales Order) to navigate through the sales order and delivery processes.
  SAP Community: Engage with the SAP Community forums or support channels for additional insights and shared experiences from other users who may have encountered similar issues.
  Training: Consider training sessions or workshops on SAP SD processes to better understand the nuances of sales order and delivery management.
  
  By following these steps, you should be able to identify the root cause of the OPS_SE_SHP001 error and implement a solution to resolve it.