How To Fix OPS_SE_PUR_COMMON114 - Error when creating a service hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_PUR_COMMON - Messages for Services in Purchasing

• Message number: 114

• Message text: Error when creating a service hierarchy

What causes this issue?

Purchase requisition &V1& is to be sent via the SOA interface
PurchaseRequestERPReleaseRequest_Out.
An error occurred in item &V2& during processing.
Service line &V3&, which belongs to this item, is defined as an
alternative line. However, basic line &V4& could not be found.

System Response

Purchase requisition &V1& will not be sent to an external system for
release.

How to fix this error?

Check the data of this service line in transaction ME53N.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_PUR_COMMON114 - Error when creating a service hierarchy ?

  The SAP error message OPS_SE_PUR_COMMON114 typically occurs when there is an issue related to the creation of a service hierarchy in the SAP system. This error can arise due to various reasons, including configuration issues, missing data, or inconsistencies in the service hierarchy setup.
  Cause:
  
  Missing or Incomplete Data: The error may occur if required fields are not filled out correctly or if there are missing entries in the service hierarchy.
  Configuration Issues: Incorrect configuration settings in the service management or purchasing modules can lead to this error.
  Authorization Issues: The user may not have the necessary permissions to create or modify service hierarchies.
  Inconsistent Data: If there are inconsistencies in the data related to the service hierarchy, such as duplicate entries or incorrect relationships, this error may be triggered.
  
  Solution:
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly when creating the service hierarchy. Review the input data for completeness.
  Review Configuration Settings: Verify the configuration settings in the SAP system related to service management and purchasing. Ensure that the service hierarchy is set up correctly according to your organization's requirements.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to create or modify service hierarchies.
  Data Consistency Check: Perform a data consistency check to identify any inconsistencies or duplicates in the service hierarchy. Resolve any issues found during this check.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require assistance from a technical consultant or SAP support.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for service management and purchasing for detailed guidelines on creating service hierarchies.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and to find potential solutions.
  SAP Support: If the problem cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the OPS_SE_PUR_COMMON114 error and implement a suitable solution.