How To Fix OPS_SE_PUR_COMMON005 - Outbound proxy has been called

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_PUR_COMMON - Messages for Services in Purchasing

• Message number: 005

• Message text: Outbound proxy has been called

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_PUR_COMMON005 - Outbound proxy has been called ?

  The SAP error message OPS_SE_PUR_COMMON005, which states "Outbound proxy has been called," typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when there is an issue with the outbound proxy communication. This error can arise due to various reasons, including configuration issues, network problems, or issues with the proxy service itself.
  Causes:
  
  Configuration Issues: The outbound proxy might not be correctly configured in the SAP system. This includes incorrect settings in the Integration Directory or issues with the service endpoint.
  Network Problems: There could be network connectivity issues between the SAP system and the target system (e.g., firewall settings, DNS issues).
  Service Availability: The target service that the outbound proxy is trying to reach may be down or not available.
  Authentication Issues: There may be problems with the credentials used for authentication when calling the outbound proxy.
  Message Format Issues: The message being sent may not conform to the expected format or schema required by the target service.
  
  Solutions:
  
  Check Configuration: Verify the configuration of the outbound proxy in the Integration Directory. Ensure that the service endpoint, communication channel, and other settings are correctly defined.
  Test Connectivity: Use tools like ping or telnet to check the network connectivity to the target service. Ensure that there are no firewall rules blocking the communication.
  Service Status: Check the status of the target service to ensure it is up and running. If it is down, coordinate with the relevant team to bring it back online.
  Review Logs: Look at the logs in the SAP system (e.g., transaction SXMB_MONI for monitoring messages) to get more details about the error and identify any specific issues.
  Authentication Check: Ensure that the credentials used for the outbound proxy are correct and have the necessary permissions to access the target service.
  Message Validation: Validate the message being sent to ensure it adheres to the expected format and schema. Use tools like SOAP UI or Postman to test the message independently.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for Process Integration/Orchestration for best practices on configuring outbound proxies.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to engage SAP support for further assistance.