How To Fix OPS_SE_PRS013 - Exactly-once request timed out (message UUID &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_PRS - Project Management: Messages for Service Enabling

• Message number: 013

• Message text: Exactly-once request timed out (message UUID &1)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_PRS013 - Exactly-once request timed out (message UUID &1) ?

  The SAP error message OPS_SE_PRS013, which indicates that an "Exactly-once request timed out (message UUID &1)," typically occurs in the context of SAP's messaging and integration frameworks, such as SAP Process Orchestration (PO) or SAP Cloud Platform Integration (CPI). This error suggests that a request that was expected to be processed exactly once has not been completed within the expected time frame, leading to a timeout.
  Cause:
  
  Network Issues: There may be network latency or connectivity issues between the sender and receiver systems.
  Performance Bottlenecks: The target system may be experiencing performance issues, causing delays in processing the request.
  Configuration Issues: Incorrect configuration settings in the integration scenario or in the involved systems can lead to timeouts.
  Resource Limitations: The system may be running low on resources (CPU, memory, etc.), affecting its ability to process requests in a timely manner.
  Long-Running Processes: If the request involves a long-running process, it may exceed the timeout threshold.
  
  Solution:
  
  Check Network Connectivity: Ensure that there are no network issues between the systems involved. Use tools to monitor network performance.
  Monitor System Performance: Check the performance metrics of the target system to identify any bottlenecks. Look for high CPU or memory usage.
  Review Configuration: Verify the configuration settings for the integration scenario. Ensure that timeout settings are appropriate for the expected processing time.
  Increase Timeout Settings: If the processing time is expected to be long, consider increasing the timeout settings in the relevant configuration.
  Optimize Processes: If possible, optimize the processes involved to reduce processing time. This may involve code optimization or adjusting the workflow.
  Check Logs: Review the logs in both the sender and receiver systems for any additional error messages or warnings that could provide more context about the timeout.
  Retry Mechanism: Implement a retry mechanism in your integration flow to handle transient issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to this error message for any specific patches or updates that may address known issues.
  Documentation: Refer to the official SAP documentation for the specific integration technology you are using (e.g., SAP PO, SAP CPI) for best practices and configuration guidelines.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.