How To Fix OPS_SE_COMMON024 - Posting GoodsMvmnt. on CustomerReturns Delivery item level is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_COMMON -

• Message number: 024

• Message text: Posting GoodsMvmnt. on CustomerReturns Delivery item level is not allowed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_COMMON024 - Posting GoodsMvmnt. on CustomerReturns Delivery item level is not allowed ?

  The SAP error message OPS_SE_COMMON024 indicates that a posting of a goods movement on a customer returns delivery item level is not allowed. This typically occurs in the context of handling returns in the SAP system, particularly when dealing with customer returns and the associated delivery items.
  Cause:
  
  Incorrect Document Type: The error may arise if the document type used for the customer return does not allow for the specific goods movement you are trying to perform.
  Item Status: The item in question may have a status that does not permit further goods movements. For example, if the item has already been processed or is in a state that restricts further actions.
  Configuration Issues: There may be configuration settings in the SAP system that restrict certain types of goods movements for customer returns.
  Business Process Compliance: The business process defined in the system may not allow for the type of goods movement you are attempting, based on the company's policies or procedures.
  
  Solution:
  
  Check Document Type: Ensure that the document type you are using for the customer return allows for the goods movement you are trying to perform. You may need to consult with your SAP configuration team to verify this.
  Review Item Status: Check the status of the delivery item. If it has already been processed or is in a state that does not allow further movements, you may need to reverse or adjust the previous transactions before proceeding.
  Consult Configuration: Work with your SAP Basis or configuration team to review the settings related to customer returns and goods movements. They may need to adjust the configuration to allow the desired movement.
  Follow Business Processes: Ensure that you are following the correct business processes as defined by your organization. If the process does not allow for the movement you are trying to perform, you may need to find an alternative approach or seek approval for an exception.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and MIGO (Goods Movement) to understand where the error is occurring.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling customer returns.
  Documentation: Review SAP documentation or user manuals related to customer returns and goods movements for best practices and troubleshooting steps.
  User Roles and Authorizations: Ensure that the user attempting the goods movement has the necessary authorizations to perform the action.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.