How To Fix OPS_SE_APPL_SHP111 - Exactly-once request timed out (message UUID &1)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OPS_SE_APPL_SHP - Proxy Messages for Delivery Services

  • Message number: 111

  • Message text: Exactly-once request timed out (message UUID &1)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message OPS_SE_APPL_SHP111 - Exactly-once request timed out (message UUID &1) ?

    The SAP error message OPS_SE_APPL_SHP111, which indicates that an "Exactly-once request timed out," typically occurs in the context of SAP's messaging and integration frameworks, such as SAP Process Orchestration (PO) or SAP Cloud Platform Integration (CPI). This error suggests that a request sent to a service or system did not receive a response within the expected time frame, leading to a timeout.

    Cause:

    1. Network Issues: There may be network connectivity problems between the sender and receiver systems, causing delays or failures in message delivery.
    2. Performance Bottlenecks: The receiving system may be experiencing high load or performance issues, leading to slow processing of incoming requests.
    3. Configuration Issues: Incorrect configuration settings in the integration scenario, such as timeouts or message handling settings, can lead to this error.
    4. Service Unavailability: The target service may be down or unavailable, preventing it from processing the request.
    5. Long Processing Time: The processing logic in the target system may take longer than expected, causing the request to exceed the configured timeout period.

    Solution:

    1. Check Network Connectivity: Ensure that there are no network issues between the systems involved. You can use tools like ping or traceroute to diagnose connectivity problems.
    2. Monitor System Performance: Check the performance metrics of the receiving system to identify any bottlenecks. If the system is under heavy load, consider scaling resources or optimizing the processing logic.
    3. Review Configuration Settings: Verify the timeout settings in the integration configuration. Adjust the timeout values if necessary to accommodate longer processing times.
    4. Check Service Availability: Ensure that the target service is up and running. You can test the service endpoint directly to confirm its availability.
    5. Implement Retry Logic: If applicable, implement retry logic in your integration flow to handle transient issues that may cause timeouts.
    6. Increase Timeout Values: If the processing time is inherently long, consider increasing the timeout values in the configuration to allow for longer processing times.

    Related Information:

    • Message UUID: The message UUID provided in the error message can be used to trace the specific request in the logs. This can help in diagnosing the issue further.
    • SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or patches related to this error.
    • Monitoring Tools: Utilize SAP monitoring tools (like SAP Solution Manager or specific monitoring dashboards) to track message flows and identify where the timeout is occurring.
    • Logs: Review the logs in both the sender and receiver systems for any additional error messages or warnings that may provide context for the timeout.

    By following these steps, you should be able to identify the root cause of the OPS_SE_APPL_SHP111 error and implement an appropriate solution.

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