How To Fix OPS_SE_APPL_SHP028 - Internal error accessing log structure

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_APPL_SHP - Proxy Messages for Delivery Services

• Message number: 028

• Message text: Internal error accessing log structure

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_APPL_SHP028 - Internal error accessing log structure ?

  The SAP error message OPS_SE_APPL_SHP028, which indicates an "Internal error accessing log structure," typically arises during operations related to logistics, such as shipping or order processing. This error can be caused by various factors, including issues with the database, inconsistencies in the log structure, or problems with the application logic.
  Possible Causes:
  
  Database Issues: Corruption or inconsistencies in the database tables related to the log structure.
  Configuration Errors: Incorrect configuration settings in the SAP system that affect how logs are accessed or processed.
  Program Errors: Bugs or issues in the ABAP code that handles log structures.
  Transport Issues: Problems arising from transporting changes between different SAP systems (e.g., development to production).
  Data Inconsistencies: Inconsistent or incomplete data in the log structure tables.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  Database Consistency Check: Run database consistency checks to identify and resolve any inconsistencies in the log structure tables.
  Reconfigure Log Settings: Verify and, if necessary, reconfigure the settings related to the log structure in the relevant customizing transactions.
  Debugging: If you have access to the ABAP code, consider debugging the program that triggers the error to identify any logical issues.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Transport Management: If the error occurred after a transport, check the transport logs and ensure that all necessary objects were transported correctly.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs and steps to reproduce the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) and SE80 (Object Navigator) for debugging.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., Logistics Execution) for any additional insights on log structures.
  
  By following these steps, you should be able to diagnose and potentially resolve the OPS_SE_APPL_SHP028 error in your SAP system.