How To Fix OPP_CORE017 - PPS response is incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: OPP_CORE - Messages for OPP core functionality

• Message number: 017

• Message text: PPS response is incomplete

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OPP_CORE017 - PPS response is incomplete ?

  The SAP error message OPP_CORE017, which states "PPS response is incomplete," typically occurs in the context of the SAP Process Integration (PI) or Process Orchestration (PO) environment. This error indicates that the response from the Process Integration (PI) or Process Orchestration (PO) system is not complete or is missing expected data.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the external system it is trying to communicate with.
  Configuration Errors: Incorrect configuration in the integration scenario, such as missing or incorrect mappings, can lead to incomplete responses.
  Timeouts: If the external system takes too long to respond, the PI/PO system may time out and return an incomplete response.
  Data Issues: The data being processed may be malformed or not conforming to the expected structure, leading to incomplete processing.
  System Performance: High load on the PI/PO system or the external system can lead to performance issues, resulting in incomplete responses.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the SAP system and the external system. You can use tools like ping or traceroute to diagnose connectivity problems.
  Review Configuration: Verify the configuration settings in the Integration Directory. Check the mappings, communication channels, and receiver determination settings to ensure they are correctly set up.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings in the communication channel configuration.
  Validate Data: Check the data being sent to the external system for correctness and completeness. Ensure that it adheres to the expected format and structure.
  Monitor System Performance: Use monitoring tools to check the performance of the PI/PO system and the external system. If either system is under heavy load, consider scaling resources or optimizing performance.
  Check Logs: Review the logs in the SAP PI/PO system for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for Process Integration and Process Orchestration for best practices and configuration guidelines.
  Community Forums: Engage with the SAP Community or other forums where SAP professionals discuss similar issues. You may find others who have encountered and resolved the same error.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.