How To Fix ON_DIR_MAT002 - No external key provided; internal ID could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: ON_DIR_MAT -

• Message number: 002

• Message text: No external key provided; internal ID could not be retrieved

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ON_DIR_MAT002 - No external key provided; internal ID could not be retrieved ?

  The SAP error message ON_DIR_MAT002 ("No external key provided; internal ID could not be retrieved") typically occurs in the context of handling materials or objects in SAP, particularly when there is an attempt to access or manipulate a material without providing the necessary external key or identifier.
  
  Cause:
  
  Missing External Key: The error indicates that the system expected an external key (such as a material number or another identifier) to be provided, but it was not included in the request or transaction.
  Data Integrity Issues: There may be issues with the data integrity where the external key is not properly linked to the internal ID in the database.
  
  Configuration Issues: There could be configuration settings in the SAP system that are not correctly set up, leading to the inability to retrieve the internal ID.
  User Input Error: The user may have inadvertently omitted the external key when entering data or executing a transaction.
  
  
  Solution:
  
  Provide the External