How To Fix OM_ESA021 - An error occured when reading relationships of Organizational Objects.

SAP Error Message - Details

• Message type: E = Error

• Message class: OM_ESA - Error Messages for OM ESA Services

• Message number: 021

• Message text: An error occured when reading relationships of Organizational Objects.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OM_ESA021 - An error occured when reading relationships of Organizational Objects. ?

  The SAP error message OM_ESA021 indicates that there was an issue when the system attempted to read relationships of organizational objects. This error typically arises in the context of Organizational Management (OM) within SAP, where relationships between various organizational units, positions, and other objects are crucial for the system's functionality.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or corruption in the organizational data, such as missing or incorrectly defined relationships between objects.
  Authorization Issues: The user may not have the necessary authorizations to access certain organizational objects or their relationships.
  Configuration Errors: Incorrect configuration settings in the Organizational Management module can lead to this error.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using that could cause this error.
  Database Issues: Problems with the underlying database, such as locks or corruption, can also lead to this error.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction PPOME or PP01 to review the organizational structure and ensure that all relationships are correctly defined.
  Run the report RHINTE00 to check for inconsistencies in the organizational data.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to view and manage organizational objects. This can be checked in transaction SU53 or by reviewing the user's roles and profiles.
  
  
  
  Configuration Review:
  
  Verify the configuration settings in the Organizational Management module. Ensure that all necessary settings are correctly defined.
  
  
  
  Check for System Notes:
  
  Look for any SAP Notes related to this error message in the SAP Support Portal. There may be patches or updates that address known issues.
  
  
  
  Database Check:
  
  If you suspect database issues, work with your database administrator to check for locks, corruption, or other issues that may affect data retrieval.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the transaction codes and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME, PP01, and S_PH0_48000556 (for organizational structure).
  SAP Notes: Regularly check the SAP Support Portal for any updates or notes related to Organizational Management errors.
  Documentation: Review SAP documentation on Organizational Management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the issue related to the OM_ESA021 error message in SAP.