How To Fix OM910 - Collection of messages not activated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OM - Customizing Materialwirtschaft

  • Message number: 910

  • Message text: Collection of messages not activated

  • Show details Hide details
  • What causes this issue?

    A system error occurred.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Please repeat your action. If the error occurs again, contact your
    system administrator.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message OM910 - Collection of messages not activated ?

    The SAP error message OM910, which states "Collection of messages not activated," typically occurs when the system is unable to process messages due to the message collection not being activated in the relevant configuration settings. This can happen in various contexts, such as during the execution of certain transactions or processes that rely on message handling.

    Cause:

    1. Message Collection Not Activated: The primary cause of this error is that the message collection feature has not been activated in the system configuration.
    2. Configuration Issues: There may be issues in the configuration settings related to message handling in the specific module you are working with (e.g., Sales and Distribution, Materials Management).
    3. Missing Authorizations: Sometimes, the user may not have the necessary authorizations to activate or view the message collection settings.

    Solution:

    To resolve the OM910 error, you can follow these steps:

    1. Activate Message Collection:

      • Go to the relevant configuration settings in the SAP system.
      • Navigate to the area where message handling is configured (e.g., for Sales and Distribution, you would go to the Sales document settings).
      • Ensure that the message collection is activated. This may involve setting specific flags or options in the configuration.
    2. Check Customizing Settings:

      • Use transaction code SPRO to access the SAP Reference IMG.
      • Navigate to the relevant module and check the settings for message control.
      • Ensure that the necessary message types are defined and that the message collection is enabled.
    3. Review User Authorizations:

      • Check if the user has the necessary authorizations to access and modify message settings.
      • If not, work with your SAP security team to grant the required permissions.
    4. Consult Documentation:

      • Refer to SAP documentation or help files related to the specific module you are working with for more detailed instructions on message handling and configuration.
    5. Testing:

      • After making the necessary changes, test the process again to ensure that the error has been resolved.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE38 (ABAP Editor), and others that may be useful for debugging.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • Community Forums: Consider visiting SAP Community forums or other user groups where similar issues may have been discussed.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.

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