How To Fix OL865 - Key version &1 is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: OL - Workflow object types: Run-time system

• Message number: 865

• Message text: Key version &1 is not supported

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OL865 - Key version &1 is not supported ?

  The SAP error message OL865, which states "Key version &1 is not supported," typically occurs in the context of SAP's data encryption and key management processes. This error indicates that the key version specified in the operation is not recognized or supported by the system.
  Cause:
  
  Unsupported Key Version: The key version specified in the operation may not exist or may have been deprecated.
  Configuration Issues: There may be issues with the configuration of the key management system or the encryption settings.
  Data Migration: If data has been migrated from another system, the key versions may not have been properly transferred or configured.
  System Updates: Changes or updates to the SAP system may have affected the key management settings.
  
  Solution:
  
  Check Key Version: Verify the key version being used in the operation. Ensure that it is valid and supported by the current configuration.
  Update Key Management Configuration: If the key version is outdated, update the key management configuration to include the necessary key versions.
  Consult Documentation: Refer to SAP documentation or notes related to key management and encryption to understand the supported key versions.
  System Administration: Involve your SAP Basis or security team to check the key management settings and ensure that they are correctly configured.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if this is a production environment.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide guidance on key management.
  Key Management Documentation: Review SAP's official documentation on key management and encryption to understand the requirements and configurations.
  System Version: Ensure that your SAP system is up to date with the latest patches and updates, as these may include fixes for known issues related to key management.
  
  By following these steps, you should be able to identify the cause of the OL865 error and implement a solution to resolve it.