How To Fix OIURVOW402 - Mkt rep mismatch

SAP Error Message - Details

• Message type: E = Error

• Message class: OIURVOW - Revenue: Ownership and Transfer

• Message number: 402

• Message text: Mkt rep mismatch

What causes this issue?

The new and old values of the marketing representative differ from one
another.

System Response

When the values differ, the records cannot combine.

How to fix this error?

For the records to combine, the values must be equal.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIURVOW402 - Mkt rep mismatch ?

  The SAP error message OIURVOW402, which indicates a "Market Representative Mismatch," typically occurs in the context of SAP's Customer Relationship Management (CRM) or Sales and Distribution (SD) modules. This error suggests that there is a discrepancy between the market representative assigned to a transaction and the market representative expected based on the configuration or master data.
  Cause:
  
  Data Mismatch: The market representative assigned to a customer or transaction does not match the market representative defined in the relevant configuration settings or master data.
  Configuration Issues: There may be issues in the configuration of the market representatives in the system, such as incorrect assignment or missing entries.
  Master Data Issues: The customer master data or transaction data may not have the correct market representative assigned.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the market representative data.
  
  Solution:
  
  Check Master Data: Verify the customer master data to ensure that the correct market representative is assigned. You can do this by navigating to the customer record and checking the relevant fields.
  Review Configuration: Check the configuration settings for market representatives in the SAP system. Ensure that the market representatives are correctly defined and assigned to the appropriate sales areas or organizational units.
  Update Transaction Data: If the transaction data (e.g., sales order, quotation) has an incorrect market representative, update it to reflect the correct one.
  Authorization Check: Ensure that the user has the necessary authorizations to access and modify market representative data. If not, contact your system administrator to adjust the authorizations.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on resolving market representative issues in your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VD03 (Display Customer), VD02 (Change Customer), or OVK1 (Maintain Market Representatives) to check and update relevant data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the market representative mismatch error in SAP.