How To Fix OIURR062 - Customer number & is not assigned to customer account group &

SAP Error Message - Details

• Message type: E = Error

• Message class: OIURR - Production Regulatory Reporting

• Message number: 062

• Message text: Customer number & is not assigned to customer account group &

What causes this issue?

The customer &1 is not assigned to the customer account group
&2, which is define in <ZK>Report Finalization Level</> settings.
Choose another customer assigned to customer account group &2 to
define the contact information.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIURR062 - Customer number & is not assigned to customer account group & ?

  The SAP error message OIURR062 indicates that a specific customer number is not assigned to the specified customer account group. This error typically arises in the context of customer master data management, particularly when trying to create or modify customer records in the SAP system.
  Cause:
  
  Incorrect Customer Number: The customer number entered may not exist in the system.
  Account Group Assignment: The customer number may not be assigned to the specified customer account group. This can happen if the customer was created without the correct account group or if the account group has been changed after the customer was created.
  Configuration Issues: There may be configuration issues in the customer account groups or the customer master data settings in the SAP system.
  
  Solution:
  
  
  Verify Customer Number: Check if the customer number you are using is correct and exists in the system. You can do this by using transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial).
  
  
  Check Account Group Assignment:
  
  Go to transaction code XD02 (Change Customer) or FD02 (Change Customer - Financial).
  Enter the customer number and check the account group assigned to that customer.
  If the account group is incorrect, you may need to change it to the correct one.
  
  
  
  Create/Modify Customer:
  
  If the customer does not exist, you may need to create a new customer with the correct account group using transaction code XD01 (Create Customer) or FD01 (Create Customer - Financial).
  Ensure that the account group you are trying to assign is valid and configured correctly in the system.
  
  
  
  Check Configuration:
  
  If you have access, check the configuration of customer account groups in the SAP system. This can be done through transaction code SPRO (SAP Reference IMG) and navigating to the relevant sections under "Financial Accounting" or "Sales and Distribution" to ensure that the account groups are set up correctly.
  
  
  
  Consult with SAP Support: If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  XD01, XD02, XD03 for customer master data management.
  SPRO for configuration settings.
  
  
  
  SAP Documentation: Refer to SAP Help Portal or SAP Notes for detailed documentation on customer master data and account groups.
  
  
  User Authorizations: Ensure that you have the necessary authorizations to create or modify customer records in the SAP system.
  
  
  By following these steps, you should be able to resolve the OIURR062 error and ensure that the customer number is correctly assigned to the appropriate customer account group.