How To Fix OIUREP_MMS_2014323 - More than one Customer Number found for Company Code &1. See Setup &2.

OIUREP_MMS_2014323 - Overview

• Message type: E = Error

• Message class: OIUREP_MMS_2014 - PRA Production: MMS-2014 - Message Class

• Message number: 323

• Message text: More than one Customer Number found for Company Code &1. See Setup &2.

What causes this issue?

In the set up table Payor/Customer Number Cross Reference, more than one
customer number, by company code currently being processed, exists for
different company codes.

System Response

Stops processing

How to fix this error?

Correct the set up table Payor/Customer Number Cross Reference. Select
only one relationship between customer number and company code for one
MMS payor number.
One MMS Payor number is allowed per company code, via customer number.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

OIUREP_MMS_2014323 - Details

• The SAP error message OIUREP_MMS_2014323 indicates that there is an issue with the configuration of customer numbers in relation to a specific company code. This error typically arises when the system finds multiple customer numbers associated with a single company code, which can lead to ambiguity in processing transactions.
  
  Cause:
  
  Duplicate Customer Numbers: The primary cause of this error is that there are multiple customer records in the system that are linked to the same company code. This can happen due to data entry errors, incorrect configuration, or data migration issues.
  
  Configuration Issues: The setup for customer accounts in the system may not be correctly defined, leading to multiple entries for the same company code.
  Data Integrity Issues: There may be inconsistencies in the master data that need to be addressed.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for display).
  Check for multiple entries for the same company code and identify