How To Fix OIUGT043 - Graphics error log uploaded, you may contact SAP support now

SAP Error Message - Details

• Message type: E = Error

• Message class: OIUGT - Graphical Tool Message Class

• Message number: 043

• Message text: Graphics error log uploaded, you may contact SAP support now

What causes this issue?

Upstream Graphics session log uploaded.

System Response

Upstream Graphics stored uploaded log file into database.

How to fix this error?

Contact SAP support via OSS message stating Upstream Graphics log files
have been uploaded.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIUGT043 - Graphics error log uploaded, you may contact SAP support now ?

  The SAP error message OIUGT043, which indicates that a graphics error log has been uploaded, typically relates to issues with the graphical user interface (GUI) of SAP applications. This error can occur due to various reasons, including:
  Causes:
  
  Graphics Driver Issues: Outdated or incompatible graphics drivers can lead to rendering problems in the SAP GUI.
  SAP GUI Version: Using an outdated version of the SAP GUI that may not be fully compatible with the current SAP system or operating system.
  Operating System Compatibility: Issues arising from the operating system not being fully compatible with the SAP GUI.
  Configuration Issues: Incorrect settings in the SAP GUI configuration or in the system settings.
  Network Issues: Problems with network connectivity that may affect the loading of graphical elements in the SAP GUI.
  Resource Limitations: Insufficient system resources (CPU, RAM) can lead to performance issues and errors in rendering graphics.
  
  Solutions:
  
  Update Graphics Drivers: Ensure that your graphics drivers are up to date. Visit the manufacturer's website to download the latest drivers.
  Update SAP GUI: Make sure you are using the latest version of the SAP GUI. Check for updates and install them if available.
  Check Compatibility: Verify that your operating system is compatible with the version of SAP GUI you are using.
  Adjust SAP GUI Settings: Review and adjust the settings in the SAP GUI. You can reset the GUI settings to default if necessary.
  Check Network Connection: Ensure that your network connection is stable and that there are no issues affecting connectivity to the SAP server.
  Monitor System Resources: Check your system's resource usage (CPU, RAM) and close any unnecessary applications to free up resources.
  Contact SAP Support: If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance. Provide them with the error log and any relevant details about your system configuration.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the OIUGT043 error. SAP Notes often provide specific fixes or workarounds.
  SAP Community: Engage with the SAP Community forums where other users may have experienced similar issues and can offer insights or solutions.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the OIUGT043 error in your SAP environment.