How To Fix OIUGR020 - Record(s) changed

SAP Error Message - Details

• Message type: E = Error

• Message class: OIUGR - Gen Rep Message Class

• Message number: 020

• Message text: Record(s) changed

Self-Explanatory Message

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• What is the cause and solution for SAP error message OIUGR020 - Record(s) changed ?

  The SAP error message OIUGR020, which states "Record(s) changed," typically occurs in the context of the SAP Oil and Gas (O&G) module, particularly when dealing with master data or transactional data that is being updated or processed. This error indicates that the record you are trying to access or modify has been changed by another user or process since it was last read, leading to a conflict.
  Cause:
  
  Concurrent Updates: Another user or process has modified the record after you retrieved it but before you attempted to save your changes.
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If a record is locked by another transaction, you may encounter this error.
  Data Consistency: The system is designed to ensure data integrity, and if it detects that the data has changed, it will prevent you from saving your changes to avoid overwriting someone else's updates.
  
  Solution:
  
  Refresh the Data: Before making changes, refresh the data to ensure you are working with the most current version. This can often be done by reloading the screen or navigating away and back to the transaction.
  Check for Locks: Use transaction codes like SM12 to check for locks on the record. If another user has locked the record, you may need to wait until they release it.
  Reapply Changes: After refreshing, reapply your changes to the record and attempt to save again.
  Communicate with Users: If you are in a multi-user environment, communicate with other users to coordinate changes to shared records.
  Error Handling: Implement error handling in your custom programs or scripts to manage this error gracefully, allowing users to retry or notify them of the conflict.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check locks), SM21 (to view system logs), and SE11 (to view data dictionary).
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message, as there may be known issues or fixes provided by SAP.
  User Training: Ensure that users are trained on how to handle concurrent updates and the importance of refreshing data before making changes.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical support team for further investigation.