How To Fix OIUCI565 - Cash Appl Document & failed due to FI reject. Reasons in Exception Report


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OIUCI - Messages for INcoming Check processing

  • Message number: 565

  • Message text: Cash Appl Document & failed due to FI reject. Reasons in Exception Report

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  • What is the cause and solution for SAP error message OIUCI565 - Cash Appl Document & failed due to FI reject. Reasons in Exception Report ?

    The SAP error message OIUCI565 indicates that a cash application document has failed due to a Financial Accounting (FI) rejection. This error typically arises in the context of cash management and accounts receivable processes within SAP, particularly when there are issues with the data or configuration that prevent the successful posting of a cash application.

    Causes of the Error

    1. Data Issues: There may be discrepancies in the data being processed, such as incorrect account numbers, missing information, or invalid document types.

    2. Configuration Errors: The configuration settings in the Financial Accounting module may not align with the requirements for cash applications. This could include settings related to document types, posting keys, or account determination.

    3. Posting Period Issues: The posting period may be closed, preventing any new postings from being made.

    4. Account Status: The account to which the cash application is being posted may be blocked or have restrictions that prevent postings.

    5. Currency Issues: There may be currency conversion issues if the cash application involves multiple currencies.

    6. Business Rules: Specific business rules or validations may be set up in the system that are not being met by the cash application document.

    Solutions

    1. Review Exception Report: Check the exception report for detailed reasons for the rejection. This report will provide insights into what specifically caused the failure.

    2. Correct Data: Ensure that all data related to the cash application document is accurate and complete. This includes verifying account numbers, amounts, and any other relevant information.

    3. Check Configuration: Review the configuration settings in the FI module to ensure they are set up correctly for cash applications. This may involve consulting with your SAP FI configuration team.

    4. Open Posting Period: If the posting period is closed, you may need to open it temporarily to allow the cash application to be processed.

    5. Account Status: Verify the status of the account involved in the cash application. If it is blocked, you may need to unblock it or use a different account.

    6. Currency Settings: If currency issues are suspected, check the currency settings and ensure that the necessary exchange rates are maintained.

    7. Consult Documentation: Refer to SAP documentation or support notes related to cash applications and the specific error message for additional guidance.

    8. Testing: After making corrections, test the cash application process in a development or quality assurance environment before applying changes in production.

    Related Information

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F-28 (Post Incoming Payments) and OBA7 (Define Document Types) for further investigation.
    • User Roles: Ensure that the user attempting the cash application has the necessary authorizations to perform the action.

    By following these steps, you should be able to identify the root cause of the OIUCI565 error and implement the necessary solutions to resolve it.

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