How To Fix OIO491 - Mobilization status will be reset to W for &1 (&2 &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: OIO - Remote Logistics

• Message number: 491

• Message text: Mobilization status will be reset to W for &1 (&2 &3)

What causes this issue?

If you cancel the selected goods receipt(s) no goods receipt has taken
place for the service line referenced by the purchase order item for
which you are cancelling the goods receipt. Therefore the mobilization
status is reset to W (waiting). This change will also be reflected back
to the corresponding purchase requisition service line if one exists.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you think the status should not be W you can manually change it in
the purchase order. Such changes are not reflected back to the purchase
requisition (if one exists).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIO491 - Mobilization status will be reset to W for &1 (&2 &3) ?

  The SAP error message OIO491 indicates that the mobilization status of a particular object (like a project or order) is being reset to "W" (which typically stands for "Waiting") due to certain conditions not being met. This message is often encountered in the context of SAP's Project System (PS) or Order Management modules.
  Cause:
  The error message OIO491 can be triggered by several factors, including:
  
  Missing Data: Required data for the mobilization process may be incomplete or missing.
  Status Conflicts: The current status of the object may not allow for the mobilization to proceed.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the mobilization process.
  Dependencies: Other related objects or processes may not be in the correct state, preventing the mobilization from being completed.
  
  Solution:
  To resolve the OIO491 error, you can take the following steps:
  
  Check Object Status: Review the status of the object in question. Ensure that it is in a state that allows for mobilization.
  Complete Required Fields: Ensure that all mandatory fields and data related to the mobilization process are filled out correctly.
  Review Configuration: Check the configuration settings in the SAP system related to mobilization. Ensure that they are set up correctly.
  Dependencies: Investigate any dependencies that may be affecting the mobilization status. Ensure that all related objects are in the correct state.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the mobilization process and the conditions that must be met.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing the issue, such as CJ20N for project management or CO02 for order management.
  SAP Notes: Check for any SAP Notes related to the OIO491 error message, as they may provide specific fixes or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the OIO491 error and implement a solution to resolve it.