Message type: E = Error
Message class: OIO - Remote Logistics
Message number: 421
Message text: No service item found for purchase order item &1 &2
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OIO421
- No service item found for purchase order item &1 &2 ?The SAP error message OIO421 "No service item found for purchase order item &1 &2" typically occurs in the context of service procurement when the system cannot find a corresponding service item for a specified purchase order item. This can happen for various reasons, and understanding the cause is essential for resolving the issue. Causes: Missing Service Item: The purchase order item may not have a corresponding service item defined in the system. Incorrect Item Category: The item category used in the purchase order may not be set up to handle services correctly. Service Master Data Issues: The service master data may not be properly maintained or may be missing. Purchase Order Configuration: The configuration settings for the purchase order may not be correctly set up to link service items with the purchase order items. Document Type Restrictions: The document type of the purchase order may not allow for service items. Solutions: Check Purchase Order Item: Verify that
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