How To Fix OIO264 - Deliveries deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OIO - Remote Logistics

  • Message number: 264

  • Message text: Deliveries deleted

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message OIO264 - Deliveries deleted ?

    The SAP error message OIO264, which states "Deliveries deleted," typically occurs in the context of the Outbound Delivery process in SAP. This error indicates that the system has deleted the delivery document you are trying to process, which can happen for various reasons.

    Causes:

    1. Manual Deletion: The delivery may have been manually deleted by a user or through a batch job.
    2. Status Change: The delivery might have been set to a status that prevents further processing, such as being marked for deletion.
    3. Data Consistency Issues: There may be inconsistencies in the database or issues with the underlying data that led to the deletion of the delivery.
    4. Custom Logic: Custom ABAP programs or enhancements might have inadvertently deleted the delivery.
    5. Integration Issues: If the delivery is part of an integrated process (e.g., EDI, third-party logistics), issues in the integration could lead to the delivery being deleted.

    Solutions:

    1. Check Delivery Status: Verify the status of the delivery in the system. You can do this by using transaction codes like VL03N (Display Outbound Delivery) to see if the delivery exists and its current status.
    2. Review Change Logs: Check the change logs for the delivery document to see if there were any recent changes or deletions. This can help identify who or what caused the deletion.
    3. Recreate the Delivery: If the delivery was deleted and cannot be recovered, you may need to recreate it based on the original sales order or other relevant documents.
    4. Consult with Users: Talk to users who may have access to delete deliveries to understand if it was a manual action.
    5. Check Custom Code: If there are custom programs or enhancements, review them to ensure they are not causing unintended deletions.
    6. Database Consistency Check: Run consistency checks on the database to ensure there are no underlying issues causing the delivery to be deleted.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and VL03N (Display Outbound Delivery).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
    • User Authorizations: Ensure that users have the appropriate authorizations to create, change, or delete deliveries to prevent unauthorized actions.
    • System Logs: Review system logs (transaction SLG1) for any error messages or warnings that occurred around the time the delivery was deleted.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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