How To Fix OIO108 - Ship-to party is missing from automatic delivery


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OIO - Remote Logistics

  • Message number: 108

  • Message text: Ship-to party is missing from automatic delivery

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message OIO108 - Ship-to party is missing from automatic delivery ?

    The SAP error message OIO108 indicates that the "Ship-to party is missing from automatic delivery." This error typically occurs during the delivery creation process when the system cannot find a valid ship-to party for the delivery document. Here are the potential causes, solutions, and related information for this error:

    Causes:

    1. Missing Ship-to Party: The ship-to party is not specified in the sales order or is missing in the customer master data.
    2. Incorrect Customer Master Data: The customer master data may not have the necessary ship-to party information or may be incomplete.
    3. Sales Order Configuration: The sales order may not have been configured correctly, leading to the absence of a ship-to party.
    4. Data Inconsistencies: There may be inconsistencies in the data between the sales order and the delivery document.
    5. Customizations or User Exits: Custom code or user exits may be affecting the delivery creation process, leading to the omission of the ship-to party.

    Solutions:

    1. Check Sales Order: Verify that the sales order has a valid ship-to party assigned. You can do this by checking the sales order details in the SAP system.
    2. Review Customer Master Data: Ensure that the customer master data for the sold-to party includes valid ship-to party information. You can check this in the customer master record (transaction code XD03 for display).
    3. Update Sales Order: If the ship-to party is missing, you can update the sales order to include the correct ship-to party. This can be done using transaction code VA02 (Change Sales Order).
    4. Check Delivery Configuration: Review the delivery configuration settings in the system to ensure that they are set up correctly to pull the ship-to party information.
    5. Debug Custom Code: If there are any custom developments or user exits that might be affecting the delivery process, review and debug them to ensure they are functioning as intended.
    6. Consult Documentation: Refer to SAP documentation or help resources for additional guidance on handling delivery-related errors.

    Related Information:

    • Transaction Codes:
      • VA03 - Display Sales Order
      • XD03 - Display Customer Master
      • VL01N - Create Outbound Delivery
      • VL02N - Change Outbound Delivery
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and modify sales orders and customer master data.

    By following these steps, you should be able to identify the cause of the OIO108 error and implement the appropriate solution. If the issue persists, consider reaching out to your SAP support team for further assistance.

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