How To Fix OIJ_TSW_07035 - Enter ticket line item details

SAP Error Message - Details

• Message type: E = Error

• Message class: OIJ_TSW_07 - Message Class for Ticketing APP developments

• Message number: 035

• Message text: Enter ticket line item details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OIJ_TSW_07035 - Enter ticket line item details ?

  The SAP error message OIJ_TSW_07035, which states "Enter ticket line item details," typically occurs in the context of the SAP Oil and Gas (OIJ) module, particularly when dealing with ticketing processes in the Transportation and Storage Workbench (TSW). This error indicates that the system requires additional information about the line items associated with a ticket before proceeding.
  Cause:
  The error is usually triggered by one of the following reasons:
  
  Missing Line Item Details: The ticket you are trying to process does not have the necessary line item details filled in. This could include information such as product type, quantity, or other relevant data.
  Incomplete Data Entry: The user may have skipped entering required fields or may not have saved the line item details properly.
  Configuration Issues: There may be configuration settings in the SAP system that require certain fields to be filled out before a ticket can be processed.
  
  Solution:
  To resolve the OIJ_TSW_07035 error, you can take the following steps:
  
  
  Check Line Item Details:
  
  Navigate to the ticket in question and ensure that all required line item details are filled in. This includes product type, quantity, and any other mandatory fields.
  If you are unsure which fields are required, refer to your organization's documentation or consult with a system administrator.
  
  
  
  Save Changes:
  
  After entering the necessary details, make sure to save the ticket. Sometimes, users forget to save after making changes, leading to this error.
  
  
  
  Review Configuration:
  
  If the issue persists, check the configuration settings in the SAP system. Ensure that the ticketing process is set up correctly and that all required fields are defined in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or user manuals specific to the OIJ module for guidance on ticket processing and required fields.
  
  
  
  Seek Help from IT Support:
  
  If you are unable to resolve the issue on your own, consider reaching out to your IT support team or SAP consultants for assistance. They may have additional insights or access to system logs that can help diagnose the problem.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users involved in ticket processing are adequately trained on the system and understand the importance of entering all required information.
  System Updates: Keep your SAP system updated, as newer versions may contain bug fixes or improvements related to ticket processing.
  
  By following these steps, you should be able to resolve the OIJ_TSW_07035 error and successfully enter the necessary ticket line item details.