How To Fix OIJ_RU604 - Only zero amounts in sales order items

SAP Error Message - Details

• Message type: E = Error

• Message class: OIJ_RU - Messages for TSW-ETRAN integration

• Message number: 604

• Message text: Only zero amounts in sales order items

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OIJ_RU604 - Only zero amounts in sales order items ?

  The SAP error message OIJ_RU604, which states "Only zero amounts in sales order items," typically occurs in the context of sales order processing within the SAP system, particularly in the Oil and Gas industry solution (OIJ). This error indicates that the sales order items being processed have zero amounts, which is not acceptable for the transaction.
  Cause:
  
  Zero Amounts in Sales Order Items: The primary cause of this error is that the sales order items have been created with zero amounts. This can happen due to incorrect pricing conditions, missing pricing information, or manual entry errors.
  Incorrect Configuration: There may be issues with the configuration of pricing procedures or condition records that lead to zero pricing.
  Data Entry Errors: Users may inadvertently enter zero amounts when creating or modifying sales orders.
  Incomplete Master Data: Missing or incorrect master data (like customer master, material master, or pricing conditions) can lead to zero amounts being calculated.
  
  Solution:
  
  Check Sales Order Items: Review the sales order items to ensure that they have valid amounts. If they are zero, investigate why this is the case.
  Review Pricing Conditions: Check the pricing conditions associated with the sales order. Ensure that the condition records are maintained correctly and that they are applicable to the sales order.
  Correct Data Entry: If the zero amounts are due to manual entry errors, correct the amounts in the sales order items.
  Update Master Data: Ensure that all relevant master data (customer, material, pricing) is complete and accurate. Update any missing or incorrect information.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the pricing procedure and ensure it is set up correctly to avoid zero amounts.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VA03 (Display Sales Order) to view the sales order details and analyze the items.
  Pricing Procedure: Familiarize yourself with the pricing procedure used in your organization, as it dictates how prices are calculated for sales orders.
  SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users involved in sales order processing are trained on how to enter data correctly to avoid such errors in the future.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.