How To Fix OIJ_RU428 - &1 documents posted, &2 invoices not processed

SAP Error Message - Details

• Message type: E = Error

• Message class: OIJ_RU - Messages for TSW-ETRAN integration

• Message number: 428

• Message text: &1 documents posted, &2 invoices not processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OIJ_RU428 - &1 documents posted, &2 invoices not processed ?

  The SAP error message OIJ_RU428 indicates that there is an issue with the processing of invoices in the Oil and Gas industry solution (OIJ). Specifically, it suggests that a certain number of documents have been posted, but a certain number of invoices have not been processed. This can occur due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the documents and invoices, such as missing or incorrect information.
  Configuration Issues: The system configuration for invoice processing may not be set up correctly, leading to failures in processing.
  Authorization Issues: The user may not have the necessary authorizations to process the invoices.
  System Errors: There could be underlying system errors or bugs that are preventing the invoices from being processed.
  Batch Job Failures: If the invoice processing is done through batch jobs, there may have been a failure in the job execution.
  
  Solutions:
  
  Check Data Consistency: Review the documents and invoices for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Review Configuration: Verify the configuration settings related to invoice processing in the OIJ module. Ensure that all necessary settings are correctly configured.
  Check Authorizations: Ensure that the user attempting to process the invoices has the necessary authorizations. This may involve checking user roles and permissions.
  Analyze System Logs: Check the system logs for any error messages or warnings that could provide more insight into the issue. This can help identify if there are any underlying system errors.
  Re-run Batch Jobs: If applicable, check the status of any batch jobs related to invoice processing. If they have failed, attempt to re-run them and monitor for any errors.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message. SAP frequently releases updates and patches that may resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help in troubleshooting, such as SE38 (for executing programs), SM37 (for monitoring jobs), and SLG1 (for application logs).
  Documentation: Refer to SAP documentation specific to the OIJ module for detailed information on invoice processing and common issues.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error message OIJ_RU428 and implement a solution to resolve the issue.