How To Fix OIJ_RU420 - Customizing for posting to customer missing for company code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: OIJ_RU - Messages for TSW-ETRAN integration

• Message number: 420

• Message text: Customizing for posting to customer missing for company code &1

What causes this issue?

The posting cannot be performed because the Customizing settings for
posting to customer have not been maintained for the given company code.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make the Customizing settings for the company code in the
<DS:SIMG.V_OIJ_RU_FI_POST>Define Parameters for Posting to Customer</>
Customizing activity.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIJ_RU420 - Customizing for posting to customer missing for company code &1 ?

  The SAP error message OIJ_RU420 indicates that there is a missing configuration for posting to a customer in the specified company code. This error typically arises in the context of the SAP Oil and Gas (OIJ) module, particularly when dealing with customer-related transactions.
  Cause:
  The error occurs when the system cannot find the necessary customizing settings for the specified company code. This can happen due to several reasons:
  
  Missing Configuration: The required customizing settings for customer postings have not been defined in the system.
  Incorrect Company Code: The company code specified in the transaction may not be correctly set up for customer postings.
  Transport Issues: If the configuration was recently transported from another system, it may not have been properly imported or activated.
  
  Solution:
  To resolve the OIJ_RU420 error, follow these steps:
  
  
  Check Customizing Settings:
  
  Navigate to the SAP Customizing Implementation Guide (IMG) using transaction code SPRO.
  Go to the following path: Oil & Gas -> Customer Management -> Customer Posting -> Define Customizing for Customer Posting.
  Ensure that the necessary settings for the company code in question are defined. This includes settings for customer accounts, posting keys, and any other relevant configurations.
  
  
  
  Verify Company Code:
  
  Ensure that the company code you are working with is correctly set up in the system.
  Check if the company code is active and has the necessary configurations for customer transactions.
  
  
  
  Transport Requests:
  
  If the configuration was recently transported, check the transport logs to ensure that there were no errors during the transport.
  If necessary, re-transport the customizing settings or manually configure them in the target system.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to the OIJ module and customer postings for additional guidance.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for customizing, SE11 for data dictionary, and SE80 for development objects.
  SAP Notes: Check SAP Notes for any known issues or patches related to the OIJ module and customer postings.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify the customizing settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.